Privacy policy
Privacy Policy
Last updated: January 10, 2026
1. Controller
The controller responsible for data processing is:
SwissVida GmbH
Rainstrasse 136a, 8143 Stallikon, Switzerland
Email: info@swissvida.ch
2. Scope of This Privacy Policy
This Privacy Policy explains how we process personal data when you:
• Visit our website
• Contact us
• Book or stay in one of our apartments
• Use our services as a guest, tenant, or business customer
We process personal data in accordance with:
• The Swiss Federal Act on Data Protection (FADP / nFADP)
• The EU General Data Protection Regulation (GDPR), where applicable
3. Personal Data We Process
3.1 Website Visitors
When you visit our website, we may process:
• IP address
• Date and time of access
• Browser type and operating system
• Referrer URL
• Pages accessed
This data is processed for:
• Website security and stability
• Statistical analysis
• Improvement of our services
3.2 Booking, Guests and Tenants
When you make a booking or stay with us, we may process:
• Full name
• Address
• Date of birth
• Nationality
• Passport or ID number
• Contact details (email, phone)
• Arrival and departure dates
• Apartment / unit number
• Payment and invoicing data
3.3 Legal Registration Obligations
For short-term accommodation, we are legally obliged to collect and transmit guest data to competent authorities (e.g. local police or municipal authorities). This includes:
• Identity data
• Nationality
• Stay dates
Legal basis: • Compliance with legal obligations under Swiss law (Art. 6 para. 1 lit. c GDPR / Art. 31 FADP)
3.4 Communication
If you contact us by email, phone, or contact form, we process:
• Your contact details
• The content of your request
3.5 Access, Security and Incident Management
For security and property protection purposes, we may process:
• Access codes or keybox information
• Incident reports (e.g. damage, house rule violations)
This data is processed based on our legitimate interest in protecting our property and ensuring safe operations.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
• Ensure basic functionality
• Analyze website usage
• Improve user experience
Where required, cookies are only used with your consent. You may adjust cookie settings in your browser at any time.
5. Data Sharing and Recipients
We may share personal data with the following categories of recipients:
• Booking and property management platforms
• IT and hosting providers
• Cleaning and service partners (limited to what is necessary)
• Payment and invoicing providers
• Public authorities, where legally required
We do not sell personal data.
6. International Data Transfers
Some service providers may process data outside Switzerland or the EU/EEA. In such cases, we ensure appropriate safeguards, such as:
• Adequacy decisions
• Standard contractual clauses
7. Data Retention
We retain personal data only as long as necessary:
• For contractual purposes
• To comply with legal retention obligations
• To defend legal claims Guest registration data is retained in accordance with statutory requirements.
8. Data Security
We implement appropriate technical and organizational measures to protect personal data against:
• Unauthorized access
• Loss
• Misuse
9. Your Rights
Depending on applicable law, you have the right to:
• Access your personal data
• Rectification of inaccurate data
• Deletion of data (where legally possible)
• Restriction of processing
• Data portability
• Object to processing
Requests can be sent to: info@swissvida.ch
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The current version is always available on our website.
11. Contact
For privacy-related questions, please contact: SwissVida GmbH Email: info@swissvida.ch